Privacy Policy
FOX LIMO NATIONWIDE — PRIVACY POLICY
Effective Date: September 2, 2026
Fox Limo Nationwide ("Fox Limo Nationwide," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or book and use our chauffeured transportation services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
1.1 Information You Provide to Us
Contact information: name, email address, phone number, and billing/mailing address;
Account information: username, password, and account preferences;
Booking information: pickup and drop-off locations, dates, times, flight or event details, passenger count, and special requests;
Payment information: credit/debit card details or other payment credentials, processed through our third-party payment processor;
Communications: messages, feedback, or inquiries you send to us, including through customer support.
1.2 Information Collected Automatically
Device information: IP address, browser type, operating system, and device identifiers;
Usage data: pages visited, features used, and interactions with our website and mobile application;
Location data: with your permission, precise or approximate location from your mobile device to facilitate pickup, tracking, and dispatch;
Cookies and similar tracking technologies, as described in Section 4.
1.3 Information from Third Parties
We may receive information about you from business partners, corporate travel accounts, event planners, or other third parties who make a booking on your behalf, as well as from payment processors and fraud-prevention services.
2. How We Use Your Information
We use the information we collect to:
Process and manage your bookings and provide the transportation services you request;
Communicate with you regarding reservations, confirmations, changes, and customer support;
Process payments and prevent fraudulent transactions;
Dispatch chauffeurs and coordinate pickup and drop-off logistics, including through location data;
Improve, personalize, and develop our website, mobile application, and services;
Send you marketing communications, where permitted, which you may opt out of at any time;
Comply with legal obligations and enforce our Terms and Conditions;
Protect the safety and security of our passengers, chauffeurs, and the public.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Chauffeurs and affiliated operators, to the extent necessary to fulfill your reservation;
Payment processors and financial institutions, to process transactions;
Service providers who perform functions on our behalf, such as hosting, analytics, customer support, and marketing;
Corporate or event booking contacts, where a reservation is made on your behalf;
Law enforcement or regulatory authorities, where required by law, legal process, or to protect the rights, property, or safety of Fox Limo Nationwide, our passengers, or others;
A successor entity, in connection with a merger, acquisition, financing, or sale of company assets.
4. Cookies and Tracking Technologies
Our website and mobile application use cookies, mobile device identifiers, and similar technologies to recognize your device, remember your preferences, analyze site traffic, and support advertising. You can control cookies through your browser settings, and mobile permissions (such as location or notification access) through your device settings. Disabling certain technologies may limit functionality of the Services, including our ability to process bookings or dispatch vehicles accurately.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including providing the Services, complying with legal, tax, and accounting obligations, resolving disputes, and enforcing our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights and Choices
Depending on your state of residence, you may have certain rights regarding your personal information, which may include the right to:
Access, correct, or delete the personal information we hold about you;
Opt out of the sale or sharing of personal information (Fox Limo Nationwide does not sell personal information);
Opt out of targeted advertising or certain profiling activities;
Request a copy of your personal information in a portable format;
Withdraw consent for marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Residents of states with comprehensive privacy laws (such as California, Virginia, Colorado, Connecticut, and others) may have additional rights under applicable state law. To exercise any of these rights, please contact us using the information in Section 12. We will not discriminate against you for exercising your privacy rights.
8. Children's Privacy
The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Mobile Application Permissions
Our mobile application may request access to certain device features, such as precise location, push notifications, and camera or photo library access, to support features such as ride tracking and driver dispatch, real-time booking updates, and profile or document uploads. You may enable or disable these permissions at any time through your device settings; disabling certain permissions may limit the functionality of the application.
10. Third-Party Links and Services
Our website and mobile application may contain links to third-party websites or services, such as payment processors or mapping tools. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be indicated by a revised "Effective Date." We encourage you to review this Policy periodically. Your continued use of the Services after changes become effective constitutes acceptance of the revised Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Fox Limo Nationwide
+1 (732)-583-5152